22 per cent of UK electricians now offer payment plans to help with the cost of living

  Posted by: electime      7th March 2023

• 47 per cent have been asked about payment plans in recent months.
• Younger tradespeople are more than twice as likely to offer payment plans to customers

22 per cent of UK electricians now allow customers to pay for work in instalments, as a way of helping homeowners afford renovations throughout the cost-of-living crisis.

New research by IronmongeryDirect, the UK’s largest supplier of specialist ironmongery, surveyed electricians across the nation and found that almost 47 per cent have been asked about payment plans in recent months.

Across all trades, younger workers are leading the trend and are more than twice as likely to accept staggered payments as the older generations. A third of millennial (25-34) tradespeople allow instalments (33 per cent), compared to just 14 per cent of over 55s.

Certain trades are also more likely than others to offer such schemes. More than two-thirds (67 per cent) of roofers allow their clients to pay on finance, ahead of bricklayers (57 per cent) and locksmiths (50 per cent).

The UK tradespeople most likely to offer payment plans to customers are: 

Payment plans offer advantages to both tradespeople and customers – more than a fifth (21 per cent) of workers think they’d help attract more business – but precautions need to be taken to ensure financial security.

To help tradespeople who are thinking of allowing staggered payments, IronmongeryDirect has partnered with Rick Smith, managing director at Forbes Burton, to share advice on how to stay protected.

1. Financial feasibility: “Tradespeople should assess the financial viability of offering payment plans and ensure that it won’t negatively impact the business’ cash flow.”
2. Legal compliance: “The payment plan needs to be compliant with all applicable laws and regulations, including consumer protection laws, truth-in-lending laws, and debt collection laws, as well as considering if the offering falls under the remit of the Financial Conduct Authority.”
3. Terms and conditions: “Ensure you define the terms and conditions of the payment plan, including the amount to be paid, the payment schedule, the interest rate (if any), and any late payment fees.”
4. Processing and tracking: “Establish a system for processing and tracking payments, including a method for monitoring income, handling delinquent accounts, and reporting to credit bureaus.”
5. Collection plans: “A good debt collection system is crucial. Make sure you can collect what you are owed and understand how to take things to court if necessary.”

Dominick Sandford, Managing Director at IronmongeryDirect, said: “The cost-of-living crisis means many Brits are more cautious about big money purchases, and that includes home improvements. As a result, tradespeople are having to adapt to maintain their workflow, and offering payment plans is one way of doing this.

“However, you should take extreme care if you decide to go down this route, as there is always the danger that you could miss out on the full amount, either due to awkward customers or simply through paperwork errors. That’s why we’ve partnered with Forbes Burton to create a thorough guide for those considering this option.”

For expert financial advice on customer payment plans, including the benefits and the best ways to protect yourself, visit: https://www.ironmongerydirect.co.uk/blog/financial-advice-for-tradespeople-considering-payment-plans