Double celebration for UK Power Networks employees
Posted by: electime 5th December 2024
Employees at the UK’s biggest electricity distributor are celebrating today after winning two top awards, at simultaneous London awards ceremonies!
The firm won the Customer Experience Award at the Utility Week Awards, while across the city colleagues collected the Best ESG Strategy (Environmental, Social and Governance) at the HR Excellence Awards last night (December 3).
So far this year UK Power Networks has won over 30 awards including national and international accolades, many for outstanding levels of customer service and for being an employer of choice.
Utility Week judges were impressed by how the firm uses data-driven techniques to drive better decision making about customer service, and new ways to continuously improve. On average, customers score UK Power Networks 9.4/10 when surveyed.
At the HR Excellence Awards, other finalists for the 18 accolades included Sony Music UK, Sainsbury’s, and the RSPCA. Judges praised UK Power Networks’ Power Among Us programme which gives out-of-work young people from disadvantaged backgrounds a foot in the door of the energy industry.
Learning and development manager Liz Nash said: “The calibre of finalists was impressive and we were honoured to be ranked alongside organisations which are household names across the nation. Supporting young people and opening up access and opportunity to those from disadvantaged backgrounds is a key part of our Levelling Up agenda and we are finding some real talent among young people who may not have considered a career in energy before.”
