Service Box expands with major partnerships
Posted by: electime 9th May 2025
Service Box, the ‘repair-first’ appliance aftercare specialist, is looking to expand its collaborations with retailers and manufacturers of household appliances, including boilers and heat pumps, that share its commitment to sustainability. With increasing regulations and consumer demand for eco-conscious solutions, companies that prioritise repairs over replacements are gaining a competitive edge.
Service Box has a nationwide network of over 1,000 engineers and already has partnerships with major manufacturers, including Volution, Qvantum, Nobili, Sharp, and Polaroid. The company’s partnership model not only extends the product lifespan of household appliances, it also ensures that when an item is beyond repair, it is replaced with a like-for-like product from the same brand, helping manufacturers retain customer loyalty.
“We want to work with businesses that believe in longevity over disposability,” says Jonathan Pavey, CEO of Service Box. “By working together, we can create a repair-first ecosystem that benefits manufacturers, retailers, and most importantly, customers who want to make more sustainable choices.”
Service Box is also eager to play a role in helping new and challenger brands enter the UK market by offering a fully integrated aftercare solution. For overseas manufacturers looking to establish a presence in the UK, navigating the complexities of warranty services, repairs, and customer support can be a major challenge. The company provides nationwide coverage, repair infrastructure, and seamless warranty management, allowing these brands to offer high-quality aftercare from day one, without the need to build their own service network.
“For manufacturers expanding into the UK, having a strong aftercare solution is essential,” explains Pavey. “Our one-stop service provides everything needed to support customers from the outset, allowing challenger brands to focus on growth while we take care of service and repairs.”
Heating appliance manufacturers and retailers that are interested in learning more about a partnership with Service Box should contact p.rivett@service-box.co.uk
For more information, please visit https://www.service-box.co.uk/
