NAPIT asks: is your trader trustworthy?

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  Posted by: electime      9th February 2018

Homeowners can avoid fraudulent tradespeople by using a ‘Registered’ person, a leading Competent Person Scheme has confirmed today.

NAPIT, with 25 years’ experience and 10,000 companies registered across the electrical, heating, plumbing, ventilation, microgeneration and building fabric sectors, made the announcement after an investigation by the BBC’s Inside Out. The programme involved a BBC reporter setting up profiles on ‘trusted trade’ sites – Rated People and Builder – simply by providing an email and company website, with the ability to add fake reviews. Rated People did not conduct any background check on the reporter but offered up a simple questionnaire (which one could pass by searching online for the answers.)

Group Chief Executive of NAPIT, Mike Andrews, said: “It is shocking to hear how easy it is for people to register with websites like Rated People or MyBuilder without providing any evidence that they are capable of carrying out work competently. These sites could potentially become a platform for incompetent tradespeople, allowing them to mislead customers about their abilities. At NAPIT, we require not only that each Registered Installer has the appropriate qualifications, but that they can continue to prove their competence during regular on-site assessments. They can also self-certify any notifiable work they undertake as compliant with the appropriate Building Regulations. By using a NAPIT Registered Installer, you can be sure that their individual ability to do the job has been verified, making them a truly ‘trusted trader’.”

You can search for the nearest NAPIT Registered Installers to you at